Showing posts with label Smartphone. Show all posts
Showing posts with label Smartphone. Show all posts

Will the mobile phone really eat the PC?

It's long been an article of faith for many mobile enthusiasts that mobile phones are going to become the dominant means by which the human race deals with the internet. Lately that idea has been echoed by more mainstream voices:

"There are over one billion people in emerging markets who will never access the Internet using a PC."
-- Adobe CEO Shantanu Narayen, on stage at CTIA, September 2008

"Most new internet users will be in developing countries and will use mobile phones."
--The Economist, September 2008 (link)

"Mobile phones are the future of computing, and they are ideally suited for accessing Web services....(The mobile phone will be:)
-the device most likely to subsume the PC's computing and informational dominance
-the most functional and accessible device for conducting Web search
-the natural gateway to Web 2.0 platform applications and services"
--E-Week, October 2008 (link)


I have a lot of respect for those sources, but in their enthusiasm for mobile technology, I think they have made two big mistakes:

--They've assumed the internet is a thing, and
--They have forgotten about Moore's law.


The internet is not a thing

It's a collection of standards for data transport, storage, presentation and so on. People do an incredible range of tasks that take advantage of the internet, some of them well suited to a mobile phone and some of them not. Creating documents and graphics that you want to share online, browsing content, and writing online comments all are moderately to enormously easier when you're using a PC with a keyboard, mouse, and larger screen. They also benefit from having large amounts of local storage, which you don't have on a mobile phone.

The idea that people in the developing world won't want or need the benefits of a larger screen and keyboard is patronizing. It assumes that they'll be content to be second class citizens for many Internet services permanently.

If they can't afford a PC, of course they'll do what they can with a mobile phone. But that brings us to the second assumption -- who says they'll never be able to afford a PC?


Moore's Law lives


As I've written in the past, some people in Silicon Valley worry that we're starting to run up against physical limits on the growth of computing performance (link). Although that may or may not turn out to be an issue at the high end of the market, at the low end no such barrier exists.

I'm told by friends on the manufacturing side of things that the production cost of a fully-equipped ultra-mobile PC or netbook (what we used to call a mini-notebook) is now around $200. The street price for basic models is $282-299, a drop of about 17% in the last four months (see here, and here). Many of the key components in UMPCs, such as the screens and optical drives, are also used in DVD players, which means they're being manufactured in large volumes, driving rapid price erosion.

UMPCs aren't perfect -- the keyboards are very cramped, and the screens display text so small that they can be uncomfortable to read. But they are far, far better than a smartphone for many computing and internet tasks.

I am not saying that PCs will become affordable for the world's poorest people anytime soon. But let Moore's Law continue to chew on the UMPC, and I think a PC will soon be within the reach of a working-class family in much of the developing world.


The most likely outcome is that most people who can afford a mobile phone and service plan will also be able to afford a small PC if they want one. My guess is that they'll use both devices in the same way you and I do -- the phone will be better for some tasks, the PC for others. The idea of using one to take over for the other will seem silly, kind of like using a hair dryer to cook dinner.

Someday in the distant future, of course, we'll have smartphones with flexible screens and fold-out keyboards that can fulfill all of the functions of a PC. At that point, the line between your PC and your phone will blur, and you'll be able to say that your phone has taken over your PC (you'll also be able to say that your PC has taken over your phone). But after watching the lethargic pace of change in mobiles over the last ten years, I think we've still got a long wait for the merger of phone and PC. Besides, integrating more features generally raises prices, so the merger of phone and PC will happen first at the high end of the smartphone market. PCs will be dirt cheap long before they merge physically with phones.

Turns your Phone into Apple iPhone

How to turns your Series 60 OS phone into an i-Phone. You can have a smart phone enhanced with TWO user interfaces.How to install :1. Downdload this Apps & Install2. When installing to S60 3rd phones, you may have to revise as this: tools-> App.mgr.-> optional-> settings:software installation(all),online certif.check(off). This will help you to solve and skip the "security warning" pop-up.3.

Willcom 03 Smartphone Introduced at CEATEC 2008

This new smartphone looks like an XPERIA X1 alternative, but one that’s branded Willcom. The 03 handset was introduced at CEATEC 2008 in Japan and we’re dealing with a slider that features a 3 inch display with a 480 x 800 resolution.The specs list also includes 1-Seg support, WiFi, Bluetooth 2.0, a 2 megapixel camera, microSD memory card slot and Windows Mobile 6.1.No info on pricing and

Rumor: i-mate Hummer Rugged Smartphone

Need a rugged smartphone for outdoor use? BGR have got the first image of i-mate Hummer, a rugged smartphone that will offer you water resistant, anti-shock and dust protection. The Hummer will be running Windows Mobile Standard, no touch screen, but will support fast HSDPA/UTMS wireless data connection, WiFi and comes with a 2 megapixel camera.

VITO Technology releases Winterface for Windows Mobile Smartphone

VITO Technology releases Winterface for Windows Mobile, comprising the options of a launcher, a task manager, and a multitude of Today plug-ins. Winterface allows users to have as many screens as they need and put on them icons for applications, settings and contacts. The screens are flipped through with sliding finger gestures. The icons for such applications as phone, sms, email, battery, clock

Sexy Smartphone

The smartphone more sexy beside the model.Please see some sexy smartphone.

Slim and Compact Smartphone Samsung i200 Hits The Market

Samsung announced the launch of Samsung i200, slim and compact smartphone.Supporting the Windows Mobile 6.1, Samsung i200 provides functional and practical features in business. Users can operate MS Office programs such as Excel, Word, Powerpoint, and Outlook promptly.The slim bar-type form factor with mere 11.8 mm thinness offers compact and stylish design, which is hardly witnessed in most of

FOMA F1100 Cell Phone with Fingerprint Sensor

Fujitsu FOMA F1100 is not the first cell phone that adopts AuthenTec’s fingerprint readering technology for securing the data stored in the handset; Asus was the first to use the AES1710 module for the M356 Smartphone, but it is though the first model released by NTT DoCoMo to feature Windows Mobile 6 operating system and the fingerprint sensor.It is important for a Smartphone to have this

Velocity Mobile Enters Windows Mobile Smartphone Market With 103, 111

Velocity Mobile has launched a couple of new smartphones at CTIA in Las Vegas, placing a strong emphasis on ease-of-use, sleek and attractive design, and high-end features - points that customers are always looking out for. The two handsets are the Velocity 103 and Velocity 111. The Velocity 103 and 111 will be available unlocked in Q2 and Q3, respectively.Running Windows Mobile 6.1 Pro, the 111

Announcing a new survey of iPhone users

I think it's safe to say that the iPhone is the most publicized new mobile product of the last several years, especially in the United States. But although there has been endless commentary on the iPhone, there hasn't been much solid data on how it's being used, and what impact it's having on the industry.

At Rubicon, we set out to fix that by conducting a quantitative study of US iPhone users last month. We released the results today at CTIA. You can read the full results on the Rubicon website (link). Here are a few highlights:

--iPhone users we surveyed are very satisfied overall with the product, and report that they're making heavy use of features like e-mail and browsing. This is driving higher mobile phone bills, producing about $2 billion a year in additional revenue for AT&T.

--Users are not universally satisfied with everything about the device -- about 40% report that it can't display all the websites they want to visit, and many also said they would like to see physical changes to the product, such as the addition of a bigger screen or a thumb keyboard.

--Users are young Apple veterans. Half of US iPhone users are under 30, and 75% are prior Apple customers.

--The iPhone is expanding the smartphone market. About 50% of iPhone users replaced conventional mobile phones, while 40% replaced other smartphones. The Motorola Razr was the conventional phone most often replaced, while Microsoft Windows Mobile devices and the RIM Blackberry were the smartphones most often replaced.

--Email is the #1 function. The most used data function on the iPhone is reading (but not writing) email, with about 70% of users doing that at least once a day. About 60% said they browse the web on the iPhone daily.

--The iPhone increases mobile browsing. Over 75% of iPhone users say they do a lot more mobile browsing on it than they did with their previous mobile phone.

--The iPhone drives carrier switching. About half of iPhone users switched carriers to AT&T when they obtained the iPhone.

Please note that although I usually post an April Fool's message today, this ain't it. The timing at CTIA made today the best day to release the study. It's completely genuine.

BlackBerry Pearl 8110 Smartphone Video review

Vodacom and Research In Motion introduced the new BlackBerry Pearl 8110 smartphone in South Africa. The BlackBerry Pearl 8110 smartphone’s built-in GPS with Vodafone SatNav, powered by Telmap SatNav technology, enables users to find an address and track their location simply and easily as the route is displayed on a 3D map, together with audible step-by-step directions. The BlackBerry Pearl 8110

E-Ten's Glofiish M800 with VGA, HSDPA, WiFi, and GPS -- now official

Why hello hello Mr. M800, thanks for officially joining the QWERTY party. Hot on the heels of their X800 launch comes the keyboard totin' M800 sharing most of the same goodies included that 2.8-inch, 480 x 640 (VGA!) touchscreen. If you love WinMo 6 Professional powered by a 500MHz Samsung S3C2442 CPU and riding atop quad-band GSM/GPRS/EDGE, tri-band UMTS/HSDPA data, SiRF Star III GPS, WiFi b/g,

Sony Ericsson P5i: Rumored specs

The new Sony Ericsson lineup is turning into a highly anticipated set of phones. The P5i is one of the more exciting phones that we have to look forward to. A full touchscreen slider that is rumored to feature a 2.8-inch VGA display, 360 MHz CPU, 5 megapixel camera with auto focus and flash, HSDPA and HSUPA connectivity, built-in GPS, built-in Wi-Fi, 160MB ROM and 128MB RAM with microSD and

Three new Samsung smartphones are found

09-10-2007: Samsung will soon expand her smartphone collection with the Samsung i560, i720 and i780. Despite of the fact that these devices have not been announced yet, we offers you the first photos. Samsung expands her portfolio of smartphones surprisingly fast. In a short time, the Korean company has announced an arsenal of devices but the company also manages to show new devices every time we

Palm Centro - the smallest smartphone

Palm presented its Centro for the low end mobile phone market which is claimed as the smallest smartphone. The Centro is just a bit bigger than credit card weighing in 4.2- ounce, it also comes with a qwerty keyboard, touch screen and also supports the ability to read and send e-mail or manage document and spreadsheets.The Centro will sell exclusively through Sprint Nextel in the United States

This is what happens in technology price cuts

I want to write some more about all the recent mobile product announcements when I get more time, but tonight I have a chance for only a brief comment on Apple. I can't speak for Apple's motivations, and I know they pride themselves on thinking different, but no one I know in the tech industry -- and I mean no one -- cuts the price of a consumer tech product two months after launch unless they're seriously worried about demand. It's just not done, because it pisses off your early buyers, trains customers to wait a few months before they buy, upsets the channel, produces a lot of returned products, and distracts people from your other announcements.

If current iPhone sales are okay, the only other reason I can think of to cut prices this soon would be if you're worried about a competitive situation. Let's see, what competitive announcement could have possibly spooked Apple? Could it be Nokia's announcement last week of a music phone priced at 225 euros ($306)? (Link)

Palm Foleo: It's a PC, dummy

Wow, what an interesting day this was in the mobile and web world:

--Apple hinted that it will allow third party developers to add applications to the iPhone, potentially overcoming one of the device's biggest shortcomings (link).

--Google announced Gears, an open source project to enable web apps to work offline -- injecting Google into the growing effort to make PC operating systems irrelevant, and linking Google with Adobe (link).

--Livescribe previewed its pen computing device, the latest in a long series of efforts to turn Anoto's pen sensing technology into a commercially viable product (Livescribe link, Anoto background).

And oh yeah, Palm finally announced Jeff Hawkins' secret project, the Foleo.

A lot of the online commentary on the Foleo hasn't been enthusiastic. Engadget called it the "Foolio" (link). Ars Technica's article was headlined, "Palm officially out of ideas, debuts 1990s palmtop concept" (link). The discussion on the Palm Entrepreneurs Forum (an e-mail list for Palm application developers) was more balanced between admirers and detractors, but even there a lot of people were very lukewarm.

I think a lot of this is Palm's fault. They're trying to position the Foleo as a "mobile companion,"* a device that smartphone users can carry with them when they need a keyboard and bigger screen. In other words, it's for a small subset of the smartphone market, which itself is a small subset of the phone market. A niche inside a niche. The Stowaway keyboard folks should worry.

But I don't think the Foleo really is a "mobile companion." Back when I started to work at Palm (before the turn of the century) one of the old veterans of the company pulled me aside and passed along a little wisdom. "Michael," he told me, "Ya gotta think in terms of real estate. If you're in another device's real estate, you're competing with that device. Palm lives in your pocket; it competes with other things that go in your pocket. If you get bigger than the pocket, you're living in the briefcase, and you're competing with the notebook computer."

Foleo lives in the briefcase. It's displacing the notebook computer from your bag. I don't care what they call it, I don't care if Palm fully realizes it yet, but the fact is that Foleo's a notebook computer.

More to the point, Foleo is the most significant new consumer PC platform introduced in the US since the Macintosh. All you Linux heads who have been asking for a true consumer Linux PC, you finally got your wish.

Wow. That's kind of cool. It may be crazy, but it's a craziness I like. Palm has reimagined the PC for the wireless Internet era, simplifying and stripping away everything they thought was no longer necessary. So since most people carry a phone, you use the phone as your wireless modem. The device also has no hard drive. Since everything is stored in flash RAM, you never actually shut it down -- you just turn off the power, and when you turn it on again all your data and apps are still there, waiting for you. This is normal in a handheld, but it's long overdue in a PC.

"Desktops and laptops were too large, expensive, complex. You're not going to build billions of these complex machines, you build mobile computers....But it became clear the smartphone wasn't going to fill that role....You need a full size screen and keyboard." --Jeff Hawkins, quoted in Engadget


How well will the Foleo sell?

I don't know. It's not the product I would have built (my long wait for an info pad continues). The most successful mobile devices in the last decade have been specialized products that solve one problem for one type of customer -- iPod plays music for entertainment hounds, GameBoy plays games, BlackBerry does e-mail, Palm Pilot does your calendar, etc. The Foleo flies in the face of that. Although Palm talked a lot about e-mail today, the device also has a browser built in, and clearly has ambitions to be a general-purpose computer. I think we should judge Foleo on those terms, not by measuring it against other products we all imagined or wanted. Here are a couple of quick thoughts, and I'll probably post more in a few days after I've had more time to think about it...

Palm can now succeed even if Treo fails. Palm implied that the Foleo will be able to work with any smartphone, not just the Treo. This potentially gives Palm a larger market, and also sidesteps the operators, since Foleo can be sold through consumer electronics stores. Palm execs have been very public in saying that they are happier selling through retail rather than through operators, so today they must feel a little bit liberated.

Beware the Windows CE factor. I have seen many products very similar to Foleo fail over the years, and that worries me a lot. For years Microsoft and the Windows CE hardware companies produced a series of sub-notebooks that looked eerily like the Foleo. Like Foleo, you were supposed to use them to do light browsing and e-mail. They all died quickly, mostly because they looked so much like Windows that people expected them to run Windows apps. When people didn't get the full Windows experience, there was an immediate backlash.

Foleo's a little different because it doesn't pretend to be any flavor of Windows. But the hardware design looks an awful lot like a Windows PC, and that's going to create the wrong impression. Maybe Foleo looks nicer in person, but in the photos it looks like an anonymous gray box, disturbingly like a Dell subnotebook. It doesn't seem to have the lust-inducing look of the Treo 600, let alone the Palm V. I wish they'd made the case more distinctive, or at least a different color, because then people might expect different things from it.

Success probably depends on the apps. Like other PCs, Foleo doesn't do all that much out of the box. It apparently comes with Documents to Go (a well respected suite of Office apps, ported from Palm OS), an e-mail client, and a browser. That's all nice, but it's definitely not enough to make me put down my notebook computer. I think Foleo will eventually live or die based on whether it attracts a lot of third party applications that do interesting things you can't do with a notebook PC.

Palm has been evangelizing a number of developers to create apps for Foleo, but for some strange reason it excluded them from the Foleo announcement today. Instead, the announcements are going to be dribbled out one by one over the next few weeks and months. I presume the idea was that they'd create a sense of momentum, but I think instead what Palm did is make today's announcement less impactful than it could have been.

That means we haven't heard the full Foleo announcement yet. There's more to come from the third parties. We won't be able to really judge the device until we see the totality of what it'll do at launch.

My bottom line, based on what I know today: As a standalone mobile data device, the Foleo is uninspiring. As a potential challenger to the notebook PC, I want to believe, but the proof will be in the third party apps.

_______________

*By the way, the term "mobile companion" is perilously close to "PC Companion," one of Microsoft's early terms for Windows CE devices. The phrase gives me hives, but I think that's just me.

Understanding Palm: What Ed Colligan really said

I sympathize with reporters sometimes. If you attend an event, you're expected to write about it -- even if there isn't any news. That's what I think happened a few weeks ago when Palm CEO Ed Colligan did a breakfast Q&A for the Churchill Club, a local discussion forum here in Silicon Valley.

About 50 people attended, and while Colligan said some interesting things, an informal breakfast talk is not the sort of place where you deliver major news. But two reporters from the San Jose Mercury News were there, and they had to write about something. So they picked on Colligan's answer to a question about competition from Apple and others entering the mobile phone market. He pointed out that it's hard to make a successful phone product.

Unfortunately, there's no effective way to answer one of those theoretical competitive question when reporters are in the room. If you say, "we're very worried about the new competitors," the headlines will scream, "Palm CEO says company is doomed." If you say you're not concerned, the story will be, "Palm CEO overconfident." I've been there. You can't win.

Sure enough, the Mercury-News headline read, "An Apple phone? Palm CEO says, 'What, me worry?'"

Then, of course, the culture of Internet outrage ran with the story. The high-visibility Mac weblog Daring Fireball (#345 on Technorati's worldwide list) headlined its commentary, "Palm CEO Ed Colligan’s Head Seems to be Stuck Somewhere." No need to read the article; you can tell what it's going to say just from the headline.

There were three ironic things about all of this:

1. The question didn't actually focus on Apple. Colligan was asked about all of the new competitors who might be entering the market: Apple, Google talking about free phones and hiring Andy Rubin of Danger, and so on. "The phone market could look intensely crowded."

Colligan's response: "It's also intensely big, we just have to get our fair share." "Let me tell you this, it's not as easy as it looks." He cited the Motorola Q as an example -- it was supposed to take over the world but didn't. "I just would caution people that think they're going to walk in here and do these.... I don't think it'll be so easy as everybody thinks. It's a tough space...I'm not trying to be cocky about it. It is a tough business. We've really struggled through that." "We struggled for years figuring out how to make a decent phone."

He said making world-class radios that work consistently on world networks with all the right applications is very hard.

I thought that was a pretty nuanced, honest answer to the question. He didn't sound dismissive to me; he was just pointing out that it's hard to make a phone. He's right that until you've lived through the process of producing a phone, you have no idea how many little decisions have to be made, how many things can go wrong, and how many tweaky little features the operators will make you add. Although you might think phone features are standardized, in reality they often require all sorts of small customizations for every operator. That's incredibly expensive to do, the process is hard to learn, and if you fail on even a couple of small things the operator may refuse to sell your phone. It's several times more complex than creating a PC, and I believe no company can easily ace all of that stuff on the first try.

2. Even if that had been the question, it was the wrong question. The Treo is an e-mail phone for people who want business productivity. If Apple's making an iPhone, it'll be a music phone for people who want entertainment. Those are completely different markets. If you think there's a huge competitive overlap between them then you've got your head stuck someplace. (Colligan didn't say that, but I wish he had.)

3. The competitive comment was not the most interesting part of the talk. Not even close, in my opinion.

If you want to hear the whole speech, you can listen to it here. Or if you want to save an hour of MP3 time, below is my summary of what I heard, with some color on what I think it means. (Most of what follows is paraphrased. The text in quotes is pretty close to what he said, but I probably missed a few words here and there. My comments are in italics.)


My nomination for Colligan's most important quote. "We're not in the handset business, we're in the mobile computing business....Voice is a killer app of the future of mobile computing. That's how we look at the world."

Think about that for a while. It's not as newsy as an imaginary cheap shot at Apple, but that quote says everything you really need to know about Palm: Mobile computing first, voice telephony second, and if you don't want that you should buy something else. I can tell you from personal experience that's how most of the folks at Palm really think.


Technologies and trends

Eric Schmidt of Google says that in the future cell phones will be free and ad-supported. Do you believe it? "Everything in the world looks like an ad" to Eric because he's in the business of selling ads. Google sees a phone as a great way to target ads, but the phone is one of the few private spaces left. People may resist intrusions there. The ads will have to be incredibly creative in order to be accepted.

Colligan then branched to a discussion of Google Maps on the Treo, which he says is a great application. He wants to use it to look up nearby pizza restaurants and then phone an order to one of them automatically. He was very enthusiastic about this sort of functionality.

On voice over IP. People don't want to give up the ability to use the phone anywhere. He's skeptical that there will be enough coverage to make WiFi phones a replacement for cellular anytime soon. "Maybe on college campuses." Mesh networks will take a long time to deploy.

What's the market for video on mobiles? Short clips, a la carte selection. I agree. I can picture people watching short YouTube-style content on a mobile a lot more readily than a half-hour TV show. It's bon-bons, not a full meal. Mobile games are the same way -- quick reward, nothing too involved. That's why Bejeweled has been so successful.

On 3G. He loves EVDO. It's very fast. Less enthusiastic about UMTS – it's more of an incremental bump in performance, but there are latency problems. You need HSDPA to get reasonable performance.

About the iPhone. The rumor mill says that Apple will produce an unlocked GSM/GPRS phone sold at retail, so users can buy phone service separately and slip their SIM card into the phone. Colligan said he thought that would be very difficult to sell, that the only approach in the US if you don't want to sell through the operators is to focus on WiFi only. Did he have some inside information on what Apple's doing? Was he trying to seed some skepticism about Apple's product? Was he talking about what a non-operator Palm product would be like? Or was he just trying to answer honestly? I don't know.

On the Motorola Q. (The general tone of rumors around the mobile industry is that the Q is a failure, with low sell-through and lots of returns. Colligan did nothing to contradict those rumors.) Integrating a whole mobile computer and OS is difficult. Also, it's nice to make a thin product, but not if you make the battery so small that the device can't get through a day's use. It's hard to balance all the features and user experience and get them all right. "I think they got some of those things wrong."

Are we in another tech bubble? Things are exuberant, but not irrationally so. There's not too much excess yet. But there is too much money chasing too few ideas. "I look at the traffic patterns" on Bay Area freeways, and traffic has been getting worse. That means the economy is heating up.


About the operators

On mobile phone subsidies paid by the operators. He wishes subsidies would go away. He would prefer to sell through retail rather than through operators. "I love retail. We have a huge retail presence. We'd love to have the retailers have more power." He wants to compete head to head with other device companies without the operators saying what features to put on the device.

But on the other hand, he said, the operators spend a lot of money advertising your products, which is a good thing.

European vs. US operators. Coverage is better in Europe. "In Europe, nobody says, 'how many bars do you have?'" In Europe there's one mobile technology, and more operators. The US is split between two phone technologies, and has fewer operators.

Will the operators lose control over the market? "The sentry breaks down over time." I thought that was a nice zen-like way of saying "yes." He avoided a Mercury-News headline screaming "Palm says carriers are doomed," which would not have helped him sell Treos.

He went on to contrast the PC model (open gardens) vs. the videogame platform model (apps controlled by the vendor). Who's to say which one will do better in phones long term, he asked.


Working with Microsoft

About Microsoft. Windows Mobile is "becoming a bigger and bigger part of our business." They are very good launch partners. "They are great the day you come out...beyond my wildest dreams." (He implied that Microsoft is a lot less helpful after you've launched.) The relationship has been difficult to develop because Palm actually partners with Microsoft at an engineering level, which most Microsoft customers don't do.

Do you worry about Microsoft being a monopolist in phones? "No. Not in this space. There are so many countervailing forces that they'll never get to that position."

Is Palm OS easier to use than Windows Mobile? "I think David Pogue is right" that Palm OS is easier. But it's a matter of customer choice; some people like the Start button. He wants to create a situation where a Windows user chooses the OS platform he wants, looks for the best device on that platform, and finds that "Palm makes the best Windows product."


On Palm and its future

Future Treo products. Palm is working on products that will combine WiFi and cellular. "Stay tuned." I took that to mean a Treo with WiFi built in. I hope the operators will be willing to sell it.

Beyond smartphones. "Are there are other segments of the market that we could go after with new designs and new form factors and are we going to do that? Sure. Absolutely."

"We're a mobile computing company...so you can expect us to do more products...that leverage the fact that every one of you is going to have a broadband modem in your pocket which is instantly accessible to the Internet and the outside world. We think that's a pretty cool thing and we're working on products that take advantage of that."

"They (users) have a high-speed connection...to their pocket...Boy, is there things we can deliver to them, and is there compelling experiences that we can deliver to them, that are going to help us differentiate our products? I think there are, and we're working on things like that."

Same vague hints that Palm has been giving for a year: Broadband modem, lots of local storage, think what we could do for that. What I think I'm hearing is: A mobile product with WiFi, which Palm pairs with Web services that deliver content and do other things for the user. I wish I knew what those things are -- that'll be the interesting part.

Do Palm PDAs (no phone built in) have a future? It's been shrinking, because we've been cannibalizing it with the Treo. But it's still a $300 million business. My translation: We'll keep offering them as long as people buy. But we're not putting a lot of energy into them.

On the LifeDrive: "Too big, too late to the game" compared to iPod. Wow, if they expected that thing to compete with the iPod, they were even more naive than I thought. They didn't have the iTunes-like service, and they tried to be all things to all people. I hoped they learned the right lessons for their next generation products.

Is Linux in Palm's future? We look at Linux as being an interesting community to leverage. (He then branched to a discussion of Palm OS.) There are a lot of users who have loyalty to Palm OS and love it. "We want to take the Palm OS forward." That little quote makes a lot more sense now that we know he was in the process of buying rights to Palm OS Garnet. But what does he mean by leveraging the Linux community?

Is Palm for sale? Companies don't get sold, they get bought. We're trying to execute against a brand, to build a great brand. I think the implication was: 'we're not trying actively to sell ourselves, but we're publicly traded and would have to listen if somebody offered a bunch of money over the market price.' I have heard companies be a lot more vehement about "we're not for sale." So I'd call this a non-denial denial. Or maybe he was just trying to be polite.

Required reading for Palm executives. Colligan is having the Palm executive team read the book "From Good to Great" because it focuses on execution and is very practical. "What we need to do better is disciplined execution." (Shortly after his talk, Palm announced that it would have an earnings shortfall because a product was coming to market late. So you can understand why he's focused on execution.)


That's it. Nothing revolutionary, but I think it does help you understand the company. Like it or hate it, they really don't see themselves as a mobile phone company. They are a mobile computing company, and telephony is just a part of mobile computing. A lot of my phone-centric friends in Europe are going to throw up all over that idea, but I kind of respect it. I think Palm is not big enough to win as a mobile phone company, but as a mobile computing company it's a world leader.

The question is whether they can develop mobile computing into something distinct enough to stand as its own category. The jury's still out on that. I think a lot will depend on what they release in 2007. If they can establish a new product line beyond phones, they'll have a much better chance. If they can't...well, we'll find out how patient their investors are.