Palm Foleo: It's a PC, dummy

Wow, what an interesting day this was in the mobile and web world:

--Apple hinted that it will allow third party developers to add applications to the iPhone, potentially overcoming one of the device's biggest shortcomings (link).

--Google announced Gears, an open source project to enable web apps to work offline -- injecting Google into the growing effort to make PC operating systems irrelevant, and linking Google with Adobe (link).

--Livescribe previewed its pen computing device, the latest in a long series of efforts to turn Anoto's pen sensing technology into a commercially viable product (Livescribe link, Anoto background).

And oh yeah, Palm finally announced Jeff Hawkins' secret project, the Foleo.

A lot of the online commentary on the Foleo hasn't been enthusiastic. Engadget called it the "Foolio" (link). Ars Technica's article was headlined, "Palm officially out of ideas, debuts 1990s palmtop concept" (link). The discussion on the Palm Entrepreneurs Forum (an e-mail list for Palm application developers) was more balanced between admirers and detractors, but even there a lot of people were very lukewarm.

I think a lot of this is Palm's fault. They're trying to position the Foleo as a "mobile companion,"* a device that smartphone users can carry with them when they need a keyboard and bigger screen. In other words, it's for a small subset of the smartphone market, which itself is a small subset of the phone market. A niche inside a niche. The Stowaway keyboard folks should worry.

But I don't think the Foleo really is a "mobile companion." Back when I started to work at Palm (before the turn of the century) one of the old veterans of the company pulled me aside and passed along a little wisdom. "Michael," he told me, "Ya gotta think in terms of real estate. If you're in another device's real estate, you're competing with that device. Palm lives in your pocket; it competes with other things that go in your pocket. If you get bigger than the pocket, you're living in the briefcase, and you're competing with the notebook computer."

Foleo lives in the briefcase. It's displacing the notebook computer from your bag. I don't care what they call it, I don't care if Palm fully realizes it yet, but the fact is that Foleo's a notebook computer.

More to the point, Foleo is the most significant new consumer PC platform introduced in the US since the Macintosh. All you Linux heads who have been asking for a true consumer Linux PC, you finally got your wish.

Wow. That's kind of cool. It may be crazy, but it's a craziness I like. Palm has reimagined the PC for the wireless Internet era, simplifying and stripping away everything they thought was no longer necessary. So since most people carry a phone, you use the phone as your wireless modem. The device also has no hard drive. Since everything is stored in flash RAM, you never actually shut it down -- you just turn off the power, and when you turn it on again all your data and apps are still there, waiting for you. This is normal in a handheld, but it's long overdue in a PC.

"Desktops and laptops were too large, expensive, complex. You're not going to build billions of these complex machines, you build mobile computers....But it became clear the smartphone wasn't going to fill that role....You need a full size screen and keyboard." --Jeff Hawkins, quoted in Engadget


How well will the Foleo sell?

I don't know. It's not the product I would have built (my long wait for an info pad continues). The most successful mobile devices in the last decade have been specialized products that solve one problem for one type of customer -- iPod plays music for entertainment hounds, GameBoy plays games, BlackBerry does e-mail, Palm Pilot does your calendar, etc. The Foleo flies in the face of that. Although Palm talked a lot about e-mail today, the device also has a browser built in, and clearly has ambitions to be a general-purpose computer. I think we should judge Foleo on those terms, not by measuring it against other products we all imagined or wanted. Here are a couple of quick thoughts, and I'll probably post more in a few days after I've had more time to think about it...

Palm can now succeed even if Treo fails. Palm implied that the Foleo will be able to work with any smartphone, not just the Treo. This potentially gives Palm a larger market, and also sidesteps the operators, since Foleo can be sold through consumer electronics stores. Palm execs have been very public in saying that they are happier selling through retail rather than through operators, so today they must feel a little bit liberated.

Beware the Windows CE factor. I have seen many products very similar to Foleo fail over the years, and that worries me a lot. For years Microsoft and the Windows CE hardware companies produced a series of sub-notebooks that looked eerily like the Foleo. Like Foleo, you were supposed to use them to do light browsing and e-mail. They all died quickly, mostly because they looked so much like Windows that people expected them to run Windows apps. When people didn't get the full Windows experience, there was an immediate backlash.

Foleo's a little different because it doesn't pretend to be any flavor of Windows. But the hardware design looks an awful lot like a Windows PC, and that's going to create the wrong impression. Maybe Foleo looks nicer in person, but in the photos it looks like an anonymous gray box, disturbingly like a Dell subnotebook. It doesn't seem to have the lust-inducing look of the Treo 600, let alone the Palm V. I wish they'd made the case more distinctive, or at least a different color, because then people might expect different things from it.

Success probably depends on the apps. Like other PCs, Foleo doesn't do all that much out of the box. It apparently comes with Documents to Go (a well respected suite of Office apps, ported from Palm OS), an e-mail client, and a browser. That's all nice, but it's definitely not enough to make me put down my notebook computer. I think Foleo will eventually live or die based on whether it attracts a lot of third party applications that do interesting things you can't do with a notebook PC.

Palm has been evangelizing a number of developers to create apps for Foleo, but for some strange reason it excluded them from the Foleo announcement today. Instead, the announcements are going to be dribbled out one by one over the next few weeks and months. I presume the idea was that they'd create a sense of momentum, but I think instead what Palm did is make today's announcement less impactful than it could have been.

That means we haven't heard the full Foleo announcement yet. There's more to come from the third parties. We won't be able to really judge the device until we see the totality of what it'll do at launch.

My bottom line, based on what I know today: As a standalone mobile data device, the Foleo is uninspiring. As a potential challenger to the notebook PC, I want to believe, but the proof will be in the third party apps.

_______________

*By the way, the term "mobile companion" is perilously close to "PC Companion," one of Microsoft's early terms for Windows CE devices. The phrase gives me hives, but I think that's just me.

Wikis in plain English

Common Crafts does it again: this time they've made an interesting and entertaining presentation of wikis (in the style of the video RSS in plain English). Again, a useful video when you've only have a few minutes to present the concept of wikis to colleagues or friends. Keep them coming Common Craft! :)

"Surface computing has arrived"

I've been completely busy in the past few days, but today I've really got to share something with you. You know I'm a huge fan of Apple, but today I came across (via Mac Rumors) a video presentation of a brand new Microsoft product - Microsoft Surface - that just took my breath away. It's a multi-user multi-touch 30in-ch display on which your fingers do the magic. No mouse, just playing around with your hands or other objects. I suggest checking out the first look article with video at Popularmechanics.com, which explains the capabilities of this new product in more detail, and the official Microsoft Surface site.

Finally, the technology we've been waiting for years is a step closer to the consumers! Of course, it will be a quite expensive, but it's a step in the right direction. I know I will have to wait to get my hand on one of these surface computers for quite a while, but I can already see many great things one could use such a computer for, can't you? :) This time it's definitely thumbs up for Microsoft!

Can the iPhone break that annoying mobile computing barrier?

It’s late in May (2007), it appears that everyone is holding their breath for the upcoming Apple iPhone. I swear that there is a new article posted every hour on the web talking about the iPhone and its features. I told myself that I am not going to jump on this bandwagon just because everyone else is. So I want to spend a little time sharing my thoughts on a topic that has upset me since the beginning of Smartphones – the annoying barrier that keeps smartphones smart!

Smartphones have come a long way. They are now being shipped with faster mobile processors, colorful LCDs with beautiful GUIs and various multimedia options (ie. Camera/Camcorder/Music/Video Players). However, all of these fancy bells and whistles are nothing but a marketing charade. There are a number of non-smartphones that can satisfy all of the features above. My personal gripe has been that no smartphones on the market today will allow me to travel independent of a laptop. Ironically, smartphones are getting bulkier and heavier, but it cannot substitute for a laptop where I have the screen real estate of 1200+ pixels and enough processing power to open 3MB+ PDF files or Excel spreadsheets topped with Macros. Beyond checking your emails, looking up stock tickers and making basic day-to-day activities (banking, checking the weather, etc.), smartphones haven’t been able to offer much.

To me, the challenge has been that designers and engineers of smartphones haven’t been able to think outside the box in terms of its device operation. They have simply taken the concept of a tablet PC and reduce its screen size, power consumption, battery, and processor. This is a bit counter-productive simply because in the real world (PCs), we have headed the other direction where we have the biggest resolution, highest memory, largest harddrive and fastest processing power than ever before! So how can we possibly do away with today’s smart devices that represent everything opposite?

In comes the iPhone. A device that has the potential to give us a break-thru in the smartphone world. While it offers a touch screen that is nothing new, its operation looks to be non-conventional. Such as sliding your finger across the screen offers a quick navigation across the reading plane gives me some hope. If this device should perform larger than its physical limitation, we may be able to reach a whole new mobile experience. I know I have given a negative review purely on iPhone’s hardware spec in the past, but I am now holding my final verdict as I will wait until I exam whether iPhones have the capacity to break that annoying barrier of mobile computing. I, too, am holding my breath.

Back from an offline week

Hello world! Today I finally returned online after an offline week in Egypt (how was it? Well, let me just say that the words "hot weather" now have an entirely new meaning for me :) ). And I already spent most of the morning answering e-mails, sending out Joost invites (if you need one for yourself or your friends you can still mail me - ialja(at)mac(dot)com), updating Second Life, and getting through messages from various Web 2.0 sites. While I was gone my Sloodle presentation even became featured on Slideshare! I guess it shows that the Web 2.0 never sleeps :)

For me the past week has been quite odd. Time passed slowly, and differently. I spent an entire week without using a computer, and even with limited use of my cell phone. It was strange, but in a way it was good to take a short break. The only problem is that I've got so much to catch up on :( This week will be also very busy for me, so I don't think I'll manage to post to my blog in the next days. I know I still have some blog homework to do, but I'm afraid it will have to wait for at least another week... Until then you can take a look at some photos from my vacation on Flickr.
Camel riding
Yeah, I know, I am quite hopeless: one of the first things I did upon my return was to upload some photos to Flickr. Yup, it's good to be back! :) So... stay tuned ;)

NBC's The Office WAP Site

It is becoming more evident that mainstream media is moving content onto mobile sets. I was surprised to find NBC's hit TV comedy "The Office" launching a WAP site. The site design is rather simple; a simple banner featuring the show's logo and it gives you some recaps of the show. It offers a few links on the bottom to episode recaps, Bios, Dwight's Blog, photos, message boards and wall papers. Check out http://nbc.com/theoffice/wap on your mobile browser; its a great little site during those long waits at the airport.

"Out of office" notice

Tonight I'm leaving for a short vacation in Egypt, so I'll probably be offline for the next week (from May 20th until May 27th). That means there will be no new posts on my blogs, and that I will be unable to send you Joost invites in the next week (but if you don't mind the wait feel free to send me a request by email and I'll respond when I get back). If you mail me (ialja(at)mac(dot)com) or IM me in Second Life I'll get back to you after my return. I'll try to bring some nice pictures with me :)

Unfortunately I'll miss the Second Life Best Practices Conference, so I tried to contributed my part in advance by making the conference logo. I hope many of you will attend the event in my place, and I'm looking forward to read some great blog posts about the event and seeing some nice pictures on Flickr :)

I will certainly be back online and in-world in one week. Upon my return I will also write my goals (I've just been tagged for the first time :) ), so stay tuned!

Report: First Slovenian Moodle Moot

The first Slovenian Moodle Moot took place yesterday in Koper (my hometown :) ). The Moot was hosted at my faculty, and we had over 60 delegates from all over our country (and also abroad). We were able to listen to over 30 interesting presentations, during which we learned about how Moodle is being used in different schools, at different levels, and for different course subjects. It was also a great opportunity to meet new people, exchange ideas, and also have a great time on the Slovenian coast (we managed to arrange a nice, warm and sunny day ;) ).

Most of the conference was in Slovenian, but we also had an international section, in which our Austrian and Italian friends presented their work. I was especially excited about having our Austrian friends over, whom we actually met through moodle.org! Thank you so much Peter and Sabrina for coming and presenting some of your work! :)

Here is a photo from the beginning of the international section, with me as the section moderator, and Peter and Sabrina preparing for their presentation, which was supported by Persony, a really great web conferencing tool:

Photo by Alen Ježovnik

At the conference I also presented my own paper on the subject of Sloodle. My presentation was the last of the day, and I think I did a decent job - judging from the feedback from the audience and their questions :) After the conference I also had a brief presentation of Second Life for those that were interested, and I hope I managed to present the existing potential of virtual worlds well enough.

So, the event was delivered without any major problems, and I think that all of our delegates were able to find something useful at our first Moodle Moot. I definitely hope we'll have another event like this again in the next year.

I'd like to finish this report by posting my own Sloodle presentation, and the two videos I've used during my presentation (I only had 10 minutes to present everything, so I had to keep the videos short). Here are the slides I used (translated in English):

A short video about Second Life (it was played on slide 3):

And a short demonstration of how the Sloodle Toolbar works (played on slide 7):

(By the way: we also had my Moodle presentation video playing in the coffee room and before the start of the conference.)

If you'd like to know more about our conference or my presentation, please leave a comment here or email me (ialja(at)mac(dot)com).

Nokia, the computer company?

Ten years from now, Nokia's going to be the subject of an interesting business case study. It'll either be the stirring story of a company at the height of its power that had the courage to challenge its deepest beliefs. Or it'll be the cautionary tale of a company that had it all and blew it.

Nokia says it's planning for what comes after the mobile phone.

I've heard this from Nokia before, but I always used to think it was posturing. Companies say that sort of thing all the time -- "we're looking for the next big growth driver" or something like that, meaning they plan to keep doing all the same stuff they do today but also desperately hope they can grow another line of business alongside it. That's typical in business; you try to have your cake and eat it too.

But after hearing several senior Nokia people repeat the message over the last couple of months, I've started to believe they're saying something different. Don't get me wrong, I'm not trying to say they are about to abandon mobile phones. But I think they sincerely believe that business won't last forever, and they're starting to lay the groundwork for what will replace it.

The message really hit home last month, when I heard it from Nokia CTO Tero Ojanpera and Bob Iannucci, head of Nokia Research Center, at a Nokia strategy briefing in Silicon Valley. Iannucci pointed out that Nokia started as a paper mill and has a history of completely changing its industry from time to time -- from rubber boots to monitors to mobile phones. He said it is once again "a company in transition to the next phase." That next phase is mobile computing.

Not smartphones, not converged devices, but full-on mobile computers intended to replace both PCs and mobile phones. Nokia says it expects these devices to eventually sell in the billions of units, and to become the world's dominant means of accessing the Internet.

Even though these future devices will still be mobile, if you take all of Nokia's statements at face value the changes from mobile phones will be so extensive that it's fair to call it a new business.

The fact that Nokia's even talking about this is a remarkable change. Five years ago, Microsoft was charging hard in mobile and the big topic of discussion was how could a company like Nokia possibly defend itself. Now Nokia's talking about how it will put the PC industry out to pasture, and oh by the way take over the Internet as well.

Although the goal is almost insanely ambitious, I can't say that Nokia is wrong to try. Mobile phones are gradually becoming a commodity. The biggest unit growth is in low-end phones, a strength for Nokia because of its volumes and efficiencies. But even Nokia managers will tell you that creating low-end products in a saturating market is not a fun business. It certainly won't produce the sort of growth and margins that investors expect.

Nokia's not predicting the instant death of the mobile phone business. It's a very large and divisionalized company, and I'm sure big chunks of Nokia are hell-bent on staying a mobile phone company forever. But it sounds like the senior management feels the mobile phone business is becoming uninteresting, and they want to get started on the next thing before the current business rides off into a long Nordic sunset.


The hard part is implementing

Becoming a mobile computing company is a lot harder than talking about it. The mobile phone world is based on managed competition, in which operators, handset vendors, and governments create shared standards even as they compete. It's a closed circle in which new features flow down from the top like molasses running down a cake of ice, driven by fiat from the leading vendors.

The computing world is much more Darwinian. Barriers to entry are lower, and innovation often flows up from the smallest players. Companies compete in something that resembles a free-for-all, with the marketplace choosing winners.

So what Nokia's talking about is not just a change in product design. It's more like a wholesale remaking of the company's culture, processes, and partnerships. The advantage of this for Nokia is that if it successfully makes the transition, it will have put everyone else in the mobile phone industry -- handset vendors and operators -- at a permanent disadvantage, unless they can make the same wrenching transition.

The disadvantage is that the change is pretty darned wrenching for Nokia as well.

Nokia seems to understand at least some of the changes it has to make in order to be a computing company. Iannucci acknowledged that the "Internet model" of product development is to create and ship products first, and then bother about standards later (if at all).

He said Nokia's research labs, formerly fairly closed, have re-oriented themselves to work collaboratively with universities and other parties in the industry. The collaboration part is essential because "we can no longer fuel...internally" the amount of technology the company has to develop now that it wants to be a computing company.

Thus the briefing in California -- they want to be a part of the peculiar hive mind we call Silicon Valley.


The transition will be awkward

One amusing example was when a Nokia speaker solicited feedback from the audience on what barriers to success they see in the mobile marketplace.

A VC shot up his hand: "Operators."

Dead silence for a second. Then the Nokia speaker asked uncomfortably, "what in particular about operators?"

And you had to laugh a bit, because the question didn't really need to be explained. What the questioner meant was: "we want the operators dead; are you going to help make that happen?" Everyone in the room knew that. Nokia knew that. The question was a test of Nokia's seriousness.

Nokia didn't exactly pass the test. They won't answer that question on stage because it creates too many political issues for the current mobile phone business. So what could have been a nice bonding moment between Nokia and the Silicon Valley folks degenerated into a carefully nuanced spiel about "we're working together to address many issues" and bland verbiage like that. They ended the Q&A soon after.

Lesson: If you want to bond with somebody, be prepared to discuss the issues they care about. And don't ask for feedback unless you're prepared to answer tough questions.


Next steps

Here are some other issues that I think Nokia will need to work through if it really wants to bond with Silicon Valley.

Get real about the role of mobile computing. As far as I can tell, Nokia's hoping that the mobile computer will literally replace PCs. I think that's both naive and unnecessarily limiting to Nokia's prospects. Mobile usage is a different paradigm from personal computing. You use a PC in a long sessions at a static location; you use a mobile while on the go, in places where a PC isn't convenient. That different usage pattern means the users are likely to have different requirements and different expectations for mobiles than they have for PCs. If Nokia tries to just make mini-PCs, it's probably going to end up with products that don't deliver on the great new stuff that mobile computing can really do.

To give a rough analogy, if the mobile phone companies had focused only on making land lines mobile, would they have ever invented SMS?

Nurture developer communities. Nokia has a very extensive developer support organization, but I'm not yet seeing the sort of broad-scale evangelism -- developer recruitment -- that an Apple or Microsoft practices. To really win over the best developers, it's not enough to just make their development tasks easy, you have to make sure they have the opportunity to make money. No one's doing that well in the mobile space today. Including Nokia.

The mobile software companies continue to flail around trying to figure out which company can build a business opportunity worth committing to. The opportunity is there for Nokia, but it has to invest in building the market.

Manage Adobe vs. Microsoft vs. Sun. Nokia said it's working very closely with Adobe on Apollo, the new software operating layer derived from Flash and Acrobat. The implication is that Nokia will distribute the mobile version of Apollo on its phones, just as it distributes Flash today.

There are two potential downsides to this. The first is that Adobe might lose -- it's facing strong competition from Microsoft's Silverlight, and apparently from a revamped version of mobile Java from Sun (I'm planning to write about that one in the future). If one of the others wins, Nokia might end up deeply committed to a failing standard.

The second danger is that Adobe might win, leaving Nokia at the mercy of a mobile software standard controlled by a different company. Replacing the Microsoft monopoly with an Adobe monopoly would be delightful for Adobe, but it isn't going to feel like much of a win for Nokia.

Learn to design solutions, not gadgets. I think this is Nokia's biggest challenge. The most popular mobile computing products so far have been integrated hardware-software systems aimed at a single usage: GameBoy, iPod, BlackBerry, and of course the mobile phone itself. Nokia hasn't been notably good at designing this sort of integrated system. In fact, its most prominent effort so far, the nGage, was an epic failure on the scale of the Edsel and the presidential campaign of Michael Dukakis.

But if Nokia really wants to be a mobile computing company, this is a skill it absolutely must learn. It is an incredibly hard change for Nokia, because computing systems design requires a very strong culture of product managers who understand the customer and have dictatorial control over the features and interface of the product. A good computing system is a product of idiosyncratic vision. Collectivist Nokia, with its endless conversations and responsibility fragmented across dozens of teams, is in a terrible situation to pull this off. Frankly, I'm skeptical that they can do it.

But on the other hand, if they can turn a pulp mill into a mobile phone company, would you really bet against them?

WiFi BlackBerry Before Year End?

Rumor has it that BlackBerry will introduce a phone with integrated WiFi before 2007 ends... Click HERE for Article. Its about time, as I have called it out a numerous of times about how most of the "smartphones" out there aren't smart due to the lack of integrated WiFi.

Google Mobile Search Preview Tool

Google’s mobile search must have reached a new point of maturity as they have released a handy tool to emulate a mobile phone browser to preview your shorter-mobile-text-ads. Check out the tool here. I remember when I was working on the agency side, I had to bust out the old BlackBerry browser to take a digital picture of a mobile text ads to convince a client. This tool will obviously make it much easier for marketers to preview their paid search effort.

Related News: Download Squad found a Google Search portal that will not display sponsored ads. Not that it benefits me anymore than the standard product, just thought it’s a bit interesting that Google provided this.

MacBook Story – How I Got “Jobbed”, Again!

Roughly three weeks ago, I decided to pick up a 13” MacBook (White with 2.0Ghz) as I have been eyeing one for a while now. After carefully reviewing my options and decided against paying a premium for the Black MacBook ($200 more for 120GB HDD instead of the 80GB), I drove to the 24-hour Mid-Town Manhattan Apple Store at Midnight and picked one up.

Most of my close friends were shocked to find me, a PC guy, acquiring a Mac. There are several reasons why I decided on a MacBook. For starters, today’s MacBooks are more PC-like than ever, running Intel Core 2 Duo processors and the option of running Windows from the BOOTCAMP program. The second reason is because in this price range ($1200-ish), you can’t find a laptop with as much performance, quality, and finishing touch (integrated MIC, Webcam, etc.).

In the past three weeks, I have been anxiously upgrading the new MacBook (since I am a PC guy at heart), I thought I was smart to save $200 from buying the black MacBook and used that savings to get some nice upgrades: I’ve installed 2GB of RAM from Cruical and purchased a Seagate 160GB SATA HDD. Now this MacBook is ready for prime time and I figured, nothing is going to get me down…

Yeah, right. This morning, I found out Apple just bumped the spec for all Macbooks. The version I purchased now offers a faster CPU at 2.16Ghz and 120GB HDD. The black version now offers a 160GB and they are going for the same prices. Unbelievable! Not only could I have gotten a much faster processor, but also may have been satisfied with a default 120GB HDD. This is just wrong… its only been 3 weeks. Over the years, I have been “Jobbed” by a number of iPod products. But never have I ever felt so used and abused in such a short amount of time.

*For those unfamiliar with the term “Jobbed”, it means you got screwed by Steve Jobs.

Eduserv Symposium 2007: Virtual worlds, real learning?

This Thursday I attended the Eduserv Foundation Symposium: Virtual worlds, real learning? through Second Life. I registered early enough to get a sit at the Eduserv Island, and I must say I had a great time listening to all the presentations. It was quite a long event, so I've got quite some notes to share :)

First I'd like to say a few words about how the event was delivered and organized. The quality of the video and audio stream was in my opinion very good. Both the video and audio worked perfectly through the event. We had a few problems with video at the beginning, but a quick log out and log in fixed it for most of us. I especially liked the fact that there was a live streaming of the presenters' desktop - all the presentations in SL that I've attended so far had slides preloaded as images in SL, and although the quality of the slides was excellent when loaded, it does take a while to load the image, you also have avatars touching the screen all the time, and often the slides aren't in sync with the presenter's talk. So from my personal view streaming the presenters' desktop was definitely a great idea despite the fact that the image wasn't crystal clear. But I liked the fact that we were able to see the same image the audience in RL saw (including websites and computer alerts ;) ), and the fact that the slides were completely in sync with the presenter. During the presentations we also had a smaller frame on screen with the presenter's face, which was a nice feature. If we also had the RL audience on another screen I'd give the technical part of the streaming an A+, so without that they deserve "just" a good A :)

A great feature of the SL event was the participant registration. Those that registered early were put on the Eduserv Island attendance list, so there was no need to worry about losing your sit in case you had to log out and log in back to solve technical issues. Definitely a great idea!

Also, I really liked the fact that they prepared free delegate bags in SL, which included a free T-shirt, the event schedule, and speaker details. That definitely made me feel welcome, although the lunch and tea breaks were quite boring for us (the SL attendees) as there was no virtual tea party or lunch organized ;) But anyway, overall I really enjoyed the event, and I must say the organizers did a great job, especially considering that this was their first SL event of this kind. (Oh and by the way! It was great to be finally able to attend a SL event during the day - finally an Europe centered schedule ;) )


Of course the reason for attending the virtual symposium wasn't just the quality of the streaming, but the presentations. Here are some notes of mine for each of the presentation:

  • Learning in Second Life (Jim Purbrick, Linden Lab)
We started the symposium with a pretty elementary presentation of Second Life: what Second Life is and what it can be used for (no mention of casinos though ;) ). Although Jim isn't an educator, I think he made a good point when presenting the skills needed to create content in Second Life. He pointed out that the skills that people need to create virtual goods aren't useful just in Second Life, but are much broader digital skills. Still, this presentation was quite business centric, and "branding" was a word we heard quite a few times during this presentation.

The symposium continued with another business-related presentation by IBM. IBM would like to take part in building the 3D internet in which different virtual worlds and formats could connect through standards, and at this moment they are experimenting with different virtual worlds. First, Roo presented how IBM uses Second Life. They have some interesting projects in SL (Australian Open project, Greater IBM Connection etc.), and they also use SL to host virtual meetings (also informal) a couple of times a week, during which people can meet and talk, and create a better digital social and spatial presence. They also see great possibilities for organizing training, medical simulations, rehearsals, conference streaming, doing research and many other areas. However, they don't want to use SL to talk about confidential informations, so they've decided to experiment with their own metaverse project, which can be hosted on own their own servers, behind their firewall and can present some sort of 3D intranet and a safe business environment, in which they can also host confidential meetings. I think that might be the future of many enterprises - building a presence in a public virtual world and at the same time having a private virtual world for internal uses. I think schools could do the same - have private and safe classrooms on their own servers, but at the same time present their achievements to the world in public spaces. For more info about Roo's presentation see his post at eightbar.

During this presentation we heard the reasons for building a SL presence from a more educational point of view. The Edinburgh University chose to enter Second Life because it is cross-platform, because it is not a game, but still quite playful, and because several educational institutions already had a SL presence. During the presentation Hamish pointed out some important things they considered while building Holyrood Park (their SL space): they wanted to have students talking and meeting outside, and also they wanted to get away from classical spaces and artifacts that are used in traditional classrooms. I think these are very good points, and I really think Holyrood Park is a great educational space that makes visitors feel really comfortable. Also, Hamish presented the benefits of using SL for their university (presence in an important media space, opportunities for learning, teaching, research and development), pointed out some of the educational potential of SL (new learning spaces, active learning, digital identity and presence,...) and also some issues that the unversity has to deal with (legal issues, systems requirements, accessibility,...).

The next presentation was about the Second Nature island, which is owned by Nature Publishing Group and that has a lot of great scientific tools and simulations to offer. NPG sees Second Life as a great tool for science education, scientific research, and as a communication tool (to host scientific meetings, events, and conferences). Joanna presented some of the existing content on Second Nature island, which I first visited after her presentation. Second Nature is definitely an interesting place in SL, and I certainly can't wait to see more content added!

Next, Gilly presented the Leicester University Second Environment Advanced Learning (SEAL) project and their University presence in SL.



And the final presentation of the day saw Stephen Downes playing the techno sceptic and (in my view) presenting Second Life more rationally. Stephen reminded us that SL is a game ("and it's ok!"), and he presented some of the SL current issues: the fact that a company owns Second Life, the problems of scalability, the fact that SL heavily relays on its economy, private propriety etc. Stephen made an excellent point by saying that SL "taps into a latent conservatism" - SL feels very safe and it is very tempting to do the old things in a new space using the old way. SL isn't like Web 2.0, and it should be: in Stephen's words it should be distributed, open source, non commercial, diverse, democratic, and a place to create our own identity for free - more like the web we know and love. I certainly agree with Stephen: SL in its present form is not the future for education (something I've already pointed out in one of my previous posts).

  • Panel session
And at last there was also a panel session (questions from SL were taken through an IM channel), during which many interesting questions were asked and answered. I got the feeling that most of the questions were about the current SL issues. And we got some nice promises from Linden Lab that they will be opening their software even more, and that they are working on optimizing the maintenance process. Can't wait to see that really happen :)


And with the panel session the virtual symposium was over for us avatars. It was interesting to see all these different points of view, and I think the presenters were well chosen. For those of you who missed the event a recording should be available soon enough on the Eduserv's website. If you won't have much time to listen to the presentations, just make sure you listen to Stephen; I assure you it will be 30 minutes well spent :)

Apple's industrial design: The value of a decisive bastard with good taste

There's a splendid article in MIT's Technology Review on The Secret of Apple Design. It confirms a lot of what I've always thought about Apple's industrial design prowess but couldn't put into words.

The article argues that Steve Jobs improved Apple's industrial design not because he's a great designer, but because he protects the work of the company's designers from being watered down by committees and compromises.

In the article, former Apple design director Bob Brunner (himself a fantastic designer) describes what happened at Apple before Jobs' return:
"The businessman wants to create something for everyone, which leads to products that are middle of the road.... It becomes about consensus, and that's why you rarely see the spark of genius."

But the issue's more than just decisiveness vs. bureaucracy. I think Steve Jobs also has very good taste in hardware. I watched the Apple industrial design folks up close for almost ten years, under both Brunner and Jonathan Ive. The groups produced a huge variety of product concepts, ranging from sublime to downright ugly. The bureaucracy pre-Jobs (including, alas, myself) generally picked designs that were nice but prudent -- easy to produce, low risk, not too expensive.

Steve Jobs picks the pretty ones. The ones your average risk-averse business manager would look at and say, "gee, that's nice, but..."

Steve sometimes goes overboard (remember the G4 Cube, a triumph of gorgeous shape over practicality; or the magnesium fetish of the NeXT computer?). And I think his taste in software interfaces isn't as good as his taste in hardware, which is why the current Mac interface is (in my opinion) tarted up like a teenage girl just learning to apply makeup.

But Steve usually chooses very well in hardware -- and even when he does make a mistake, since he's Steve no one can punish him for it.


Steve envy


I've been trying to figure out what lesson this gives to CEOs at other companies who are jealous of Apple's gross margins. The obvious (and useless) advice is that you need to have taste as good as Steve Jobs, and trust your gut. The trouble is that most of us don't have the design taste of Steve, we have the design taste of Larry King.



Yikes.

There is another alternative. Hire someone with good taste, and then back their choices vigorously when everyone else tries to compromise them. Go watch the movie Amadeus. If you can't be a Mozart, be a Salieri -- recognize and use the genius in others.

Mobile Phones to be used in counter-terrorism

Mobile Phones to be used in counter-terrorism USA Today ran an interesting news article titled "Phones studied as attack detector", which discusses The Department of Homeland Security developing "Cell-All" program. http://www.usatoday.com/tech/news/techpolicy/2007-05-03-cellphone-attack-detector_N.htm The work undertaken in the project apparently will look at cellular telephones and how isotope

Joost: TV the way you want it (well, almost)

If you are a heavy Web 2.0 user like me, you probably find ordinary TV extremely boring. Nowadays, whenever I watch TV for more than 5 minutes, I always end up dreaming of right-clicks for more info, the ability to skip, fast forward, and most importantly relevant content. There are few things that bore me more on TV than the evening news - why should I listen to some people reading general interest news I mostly already read on the net? Not to mention the poor coverage of areas that I'm really interested in... Yep, cable TV is still so 20th century, and a real bore for digital natives or immigrants.

Luckily for all of us, things are changing. And one of the most promising new tools seems to be Joost TV: a new peer-to-peer based technology for distributing TV content over the Web in a more interactive way. And at the beginning of this month they finally gave their beta users unlimited invites, so I was also able to get one a few days ago. In this post I'd like to share with you some of my first Joost (pronounced like "juiced") impressions:

Setting Up
First of all you need an invite (although I had some problems with sending invites I can probably get you one if you mail me your name and e-mail at ialja(at)mac(dot)com). Then you have to download the Joost application (good news - it runs both on Macs and PCs - Linux is still not supported though). Downloading the application can take quite some time as their site can get really slow (probably due to high traffic). When you download the application, you install it and run it (it takes same time for it to load the first time), you create an account and are prompted to give them your birthday - and then asked to confirm that you are over 18 (hmm). That's all it takes for the Joost experience to start. You are greeted by a presentation video and can immediately start watching channels on your list, or add new channels through the Channel List.

Content
Good content is of course key. You can check out the list of available channels on the Joost website. So far most of the channels are in English, but we'll probably get more content in other languages soon. As you can see from the channel list, some channels are limited to a certain geographical area, though most are accessible worldwide. On Joost you can get brief info on each channel, and browse the list of available shows for each channel. You can choose to play the whole channel or just individual shows, as one would expect. You have the ability to rate each show, and to use channel chat while watching a certain channel (a feature I haven't tried out yet, because I watched most of the content on TV). A lot of the Joost content is not very well known, so search is definitely a great tool to browse content that is always at hand. The good thing is that it doesn't just search the channel and show titles, but also descriptions, so I found it to be pretty useful.

Quality
If you connect your computer to a TV it seems like you're watching real TV. The video plays smoothly most of the time, and the overall quality if quite impressive. Certainly better than I expected. When more content gets added, I think Joost will be a great replacement for my existing cable channels!

User Interface
Joost is quite easy to use - you don't really need a manual. You need to run it full screen to get all the extra features, and it does have the look of a TV application. Navigation is pretty easy, although not perfect. I did have some problems with the My Channels list: I was unable to reorder the channels (one attempt even crashed the application), and when I started Joost on my laptop, the My Channels list was again filled with the default channels. Also, after removing some channels from my list, they mysteriously reappeared as my channels in a few minutes. Well, it proves that the software is still beta for a reason. One interesting feature of the interface are the widgets that you can have on screen if you want. So far the collection of widgets is limited (you do have the clock however ;) and an RSS widget), and users can't write their own widgets; although the developers are promising a future developer kit for widgets.


So, my first impressions of Joost are positive. I already managed to find some interesting content (some music channels are good, and I really enjoyed a documentary about cats :) ), and although I was impressed by the quality, I got the impression that for now Joost developers are mainly focusing on testing the technology, and not so much on the user experience. Here are some features that I'd like to see in future versions of Joost to make it the TV the way I really want it:
  • I'd really like to have a web interface to manage my channels. An easy way to add, remove, and reorder channels at anytime and anywhere. I'd like the ability to add channels to my Joost list with one click from anywhere on the web. Also, the same My Channels list has to be accessible on Joost from any computer.
  • It'd be great to have a Joost social network. I'd like to be able to have Joost friends, see what my friends are watching, and of course an easy way to recommend a show/channel to friends. Also, it'd be great to be able to favorite certain shows and connect with people that like the same shows.
  • I think we also need recommendations. So far there is only limited content on Joost, but soon I think it's be really great if you had an Amazon-like "People that liked this show also liked the following shows..." feature.
  • Another feature that could help you find content would be content tagging and tag clouds. Why should we browse shows only on a certain channel if I'm only interested in content with certain tags?
  • In addition to tagging - is it to much to dream of a RSS feed for certain tags? RSS feeds for new content make a great feature, as a Joost user has already figured out.
  • A YouTube-like playlist feature would also be welcome. Imagine creating a playlist of Joost shows relevant to your course that you could easily share with your students or your group.
  • I'd also think it's be interesting to connect Joost to existing sites and networks. For example: the ability to easily post a video response to a Joost show on YouTube, having a web widget that could display your favorite or recently watched shows/channels on your blog etc.
  • I also hope we'll be able to have subtitles on Joost. Subtitles would improve accessibility, and in my ideal TV application you'd provide the users with an easy way to translate existing subtitles in their own language.
With addition of some of the features that I mentioned above, I think Joost could also become a new exciting learning tool. The TV of the 21st century that can be used to connect, explore and learn new things. However, at this point Joost is still an exciting new tool that is worth giving a try, but still needs some improvements to become the TV 21st century learners need and want. That means that for now I'm keeping an eye on Joost, and I hope that I'll soon be able to report exciting new Joost features that will improve our user experience and make Joost much more than just an internet TV :)

Moodle Presentation: feedback needed

The past few weeks have really been busy for me, so I don't get nearly as much time to blog as I'd like to :( But today I'm really excited about the fact that I can finally share a Moodle presentation that I've been working on for some time. The presentation will be used at the first Moodle Moot in Slovenia that my faculty is organizing on May 18th. The plan is to have the video play during the conference (at the beginning or/and during coffee breaks), and also include a copy on the conference CD that our attendees will get after the conference.

So, if you have 2 minutes to spare, please take a look at my Moodle Presentation draft:

I'd really like to get some feedback on this video, so don't hesitate to leave your comments or suggestions here on my blog or on YouTube :)



(Small print: this presentation is actually a translation of the original presentation that I made in Slovenian, so I apologize in advance for any awkward translations :") )

Mobile phones and navigation: I've seen this movie before

Reuters published an article saying that navigation features are the hot new data function on mobile phones. News.com picked it up, and by now I'm sure it's all over the Internet.

Which is fine, and very exciting. But I keep remembering all the other things that were supposed to be the hot new data functions on mobile phones. Remember mobile video? Wasn't that the cool new thing just a couple of months ago? And e-mail? And MMS? And PIM? And WAP? And so on?

And despite all that effort and all that investment, at a briefing a week ago Nokia said that mobile billings are 84% due to voice, 10% SMS, and everything else accounts for just 6%.

Maybe navigation will be different. It certainly makes intuitive sense to me that navigation should be a hot feature in a mobile device. You need navigation when you're on the go, and that's when you have your mobile device with you. Reuters quotes the market analysis firm Canalys as predicting that the mobile navigation market will grow by about two-thirds this year.

And yet, and yet...

I remember a couple of years ago, Canalys predicted that navigation features in PDAs would be the hot new thing. And they were -- for a couple of quarters, until the market collapsed. We have this weird collective ability to forget all the past disappointments when we see a cool-looking new feature. We forget that cool doesn't sell, and nice doesn't sell. What sells is a comprehensive, simple solution to a compelling need that millions of people have.

I sometimes feel as if all of us watching the mobile market are a bit like Judy Jetson. Remember her? She was the teenage girl in the Jetsons TV show family, the one who always had a new crush every episode. "Ooooh, he's the dreamiest," she would gush. And if poor old George Jetson ever asked what happened to the boy from last week, Judy would roll her eyes and say, "daddy, you're old, you just don't understand."

So maybe I'm getting old.