Palm Foleo: It's a PC, dummy

Wow, what an interesting day this was in the mobile and web world:

--Apple hinted that it will allow third party developers to add applications to the iPhone, potentially overcoming one of the device's biggest shortcomings (link).

--Google announced Gears, an open source project to enable web apps to work offline -- injecting Google into the growing effort to make PC operating systems irrelevant, and linking Google with Adobe (link).

--Livescribe previewed its pen computing device, the latest in a long series of efforts to turn Anoto's pen sensing technology into a commercially viable product (Livescribe link, Anoto background).

And oh yeah, Palm finally announced Jeff Hawkins' secret project, the Foleo.

A lot of the online commentary on the Foleo hasn't been enthusiastic. Engadget called it the "Foolio" (link). Ars Technica's article was headlined, "Palm officially out of ideas, debuts 1990s palmtop concept" (link). The discussion on the Palm Entrepreneurs Forum (an e-mail list for Palm application developers) was more balanced between admirers and detractors, but even there a lot of people were very lukewarm.

I think a lot of this is Palm's fault. They're trying to position the Foleo as a "mobile companion,"* a device that smartphone users can carry with them when they need a keyboard and bigger screen. In other words, it's for a small subset of the smartphone market, which itself is a small subset of the phone market. A niche inside a niche. The Stowaway keyboard folks should worry.

But I don't think the Foleo really is a "mobile companion." Back when I started to work at Palm (before the turn of the century) one of the old veterans of the company pulled me aside and passed along a little wisdom. "Michael," he told me, "Ya gotta think in terms of real estate. If you're in another device's real estate, you're competing with that device. Palm lives in your pocket; it competes with other things that go in your pocket. If you get bigger than the pocket, you're living in the briefcase, and you're competing with the notebook computer."

Foleo lives in the briefcase. It's displacing the notebook computer from your bag. I don't care what they call it, I don't care if Palm fully realizes it yet, but the fact is that Foleo's a notebook computer.

More to the point, Foleo is the most significant new consumer PC platform introduced in the US since the Macintosh. All you Linux heads who have been asking for a true consumer Linux PC, you finally got your wish.

Wow. That's kind of cool. It may be crazy, but it's a craziness I like. Palm has reimagined the PC for the wireless Internet era, simplifying and stripping away everything they thought was no longer necessary. So since most people carry a phone, you use the phone as your wireless modem. The device also has no hard drive. Since everything is stored in flash RAM, you never actually shut it down -- you just turn off the power, and when you turn it on again all your data and apps are still there, waiting for you. This is normal in a handheld, but it's long overdue in a PC.

"Desktops and laptops were too large, expensive, complex. You're not going to build billions of these complex machines, you build mobile computers....But it became clear the smartphone wasn't going to fill that role....You need a full size screen and keyboard." --Jeff Hawkins, quoted in Engadget


How well will the Foleo sell?

I don't know. It's not the product I would have built (my long wait for an info pad continues). The most successful mobile devices in the last decade have been specialized products that solve one problem for one type of customer -- iPod plays music for entertainment hounds, GameBoy plays games, BlackBerry does e-mail, Palm Pilot does your calendar, etc. The Foleo flies in the face of that. Although Palm talked a lot about e-mail today, the device also has a browser built in, and clearly has ambitions to be a general-purpose computer. I think we should judge Foleo on those terms, not by measuring it against other products we all imagined or wanted. Here are a couple of quick thoughts, and I'll probably post more in a few days after I've had more time to think about it...

Palm can now succeed even if Treo fails. Palm implied that the Foleo will be able to work with any smartphone, not just the Treo. This potentially gives Palm a larger market, and also sidesteps the operators, since Foleo can be sold through consumer electronics stores. Palm execs have been very public in saying that they are happier selling through retail rather than through operators, so today they must feel a little bit liberated.

Beware the Windows CE factor. I have seen many products very similar to Foleo fail over the years, and that worries me a lot. For years Microsoft and the Windows CE hardware companies produced a series of sub-notebooks that looked eerily like the Foleo. Like Foleo, you were supposed to use them to do light browsing and e-mail. They all died quickly, mostly because they looked so much like Windows that people expected them to run Windows apps. When people didn't get the full Windows experience, there was an immediate backlash.

Foleo's a little different because it doesn't pretend to be any flavor of Windows. But the hardware design looks an awful lot like a Windows PC, and that's going to create the wrong impression. Maybe Foleo looks nicer in person, but in the photos it looks like an anonymous gray box, disturbingly like a Dell subnotebook. It doesn't seem to have the lust-inducing look of the Treo 600, let alone the Palm V. I wish they'd made the case more distinctive, or at least a different color, because then people might expect different things from it.

Success probably depends on the apps. Like other PCs, Foleo doesn't do all that much out of the box. It apparently comes with Documents to Go (a well respected suite of Office apps, ported from Palm OS), an e-mail client, and a browser. That's all nice, but it's definitely not enough to make me put down my notebook computer. I think Foleo will eventually live or die based on whether it attracts a lot of third party applications that do interesting things you can't do with a notebook PC.

Palm has been evangelizing a number of developers to create apps for Foleo, but for some strange reason it excluded them from the Foleo announcement today. Instead, the announcements are going to be dribbled out one by one over the next few weeks and months. I presume the idea was that they'd create a sense of momentum, but I think instead what Palm did is make today's announcement less impactful than it could have been.

That means we haven't heard the full Foleo announcement yet. There's more to come from the third parties. We won't be able to really judge the device until we see the totality of what it'll do at launch.

My bottom line, based on what I know today: As a standalone mobile data device, the Foleo is uninspiring. As a potential challenger to the notebook PC, I want to believe, but the proof will be in the third party apps.

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*By the way, the term "mobile companion" is perilously close to "PC Companion," one of Microsoft's early terms for Windows CE devices. The phrase gives me hives, but I think that's just me.

Wikis in plain English

Common Crafts does it again: this time they've made an interesting and entertaining presentation of wikis (in the style of the video RSS in plain English). Again, a useful video when you've only have a few minutes to present the concept of wikis to colleagues or friends. Keep them coming Common Craft! :)

"Surface computing has arrived"

I've been completely busy in the past few days, but today I've really got to share something with you. You know I'm a huge fan of Apple, but today I came across (via Mac Rumors) a video presentation of a brand new Microsoft product - Microsoft Surface - that just took my breath away. It's a multi-user multi-touch 30in-ch display on which your fingers do the magic. No mouse, just playing around with your hands or other objects. I suggest checking out the first look article with video at Popularmechanics.com, which explains the capabilities of this new product in more detail, and the official Microsoft Surface site.

Finally, the technology we've been waiting for years is a step closer to the consumers! Of course, it will be a quite expensive, but it's a step in the right direction. I know I will have to wait to get my hand on one of these surface computers for quite a while, but I can already see many great things one could use such a computer for, can't you? :) This time it's definitely thumbs up for Microsoft!

Can the iPhone break that annoying mobile computing barrier?

It’s late in May (2007), it appears that everyone is holding their breath for the upcoming Apple iPhone. I swear that there is a new article posted every hour on the web talking about the iPhone and its features. I told myself that I am not going to jump on this bandwagon just because everyone else is. So I want to spend a little time sharing my thoughts on a topic that has upset me since the beginning of Smartphones – the annoying barrier that keeps smartphones smart!

Smartphones have come a long way. They are now being shipped with faster mobile processors, colorful LCDs with beautiful GUIs and various multimedia options (ie. Camera/Camcorder/Music/Video Players). However, all of these fancy bells and whistles are nothing but a marketing charade. There are a number of non-smartphones that can satisfy all of the features above. My personal gripe has been that no smartphones on the market today will allow me to travel independent of a laptop. Ironically, smartphones are getting bulkier and heavier, but it cannot substitute for a laptop where I have the screen real estate of 1200+ pixels and enough processing power to open 3MB+ PDF files or Excel spreadsheets topped with Macros. Beyond checking your emails, looking up stock tickers and making basic day-to-day activities (banking, checking the weather, etc.), smartphones haven’t been able to offer much.

To me, the challenge has been that designers and engineers of smartphones haven’t been able to think outside the box in terms of its device operation. They have simply taken the concept of a tablet PC and reduce its screen size, power consumption, battery, and processor. This is a bit counter-productive simply because in the real world (PCs), we have headed the other direction where we have the biggest resolution, highest memory, largest harddrive and fastest processing power than ever before! So how can we possibly do away with today’s smart devices that represent everything opposite?

In comes the iPhone. A device that has the potential to give us a break-thru in the smartphone world. While it offers a touch screen that is nothing new, its operation looks to be non-conventional. Such as sliding your finger across the screen offers a quick navigation across the reading plane gives me some hope. If this device should perform larger than its physical limitation, we may be able to reach a whole new mobile experience. I know I have given a negative review purely on iPhone’s hardware spec in the past, but I am now holding my final verdict as I will wait until I exam whether iPhones have the capacity to break that annoying barrier of mobile computing. I, too, am holding my breath.

Back from an offline week

Hello world! Today I finally returned online after an offline week in Egypt (how was it? Well, let me just say that the words "hot weather" now have an entirely new meaning for me :) ). And I already spent most of the morning answering e-mails, sending out Joost invites (if you need one for yourself or your friends you can still mail me - ialja(at)mac(dot)com), updating Second Life, and getting through messages from various Web 2.0 sites. While I was gone my Sloodle presentation even became featured on Slideshare! I guess it shows that the Web 2.0 never sleeps :)

For me the past week has been quite odd. Time passed slowly, and differently. I spent an entire week without using a computer, and even with limited use of my cell phone. It was strange, but in a way it was good to take a short break. The only problem is that I've got so much to catch up on :( This week will be also very busy for me, so I don't think I'll manage to post to my blog in the next days. I know I still have some blog homework to do, but I'm afraid it will have to wait for at least another week... Until then you can take a look at some photos from my vacation on Flickr.
Camel riding
Yeah, I know, I am quite hopeless: one of the first things I did upon my return was to upload some photos to Flickr. Yup, it's good to be back! :) So... stay tuned ;)

NBC's The Office WAP Site

It is becoming more evident that mainstream media is moving content onto mobile sets. I was surprised to find NBC's hit TV comedy "The Office" launching a WAP site. The site design is rather simple; a simple banner featuring the show's logo and it gives you some recaps of the show. It offers a few links on the bottom to episode recaps, Bios, Dwight's Blog, photos, message boards and wall papers. Check out http://nbc.com/theoffice/wap on your mobile browser; its a great little site during those long waits at the airport.

"Out of office" notice

Tonight I'm leaving for a short vacation in Egypt, so I'll probably be offline for the next week (from May 20th until May 27th). That means there will be no new posts on my blogs, and that I will be unable to send you Joost invites in the next week (but if you don't mind the wait feel free to send me a request by email and I'll respond when I get back). If you mail me (ialja(at)mac(dot)com) or IM me in Second Life I'll get back to you after my return. I'll try to bring some nice pictures with me :)

Unfortunately I'll miss the Second Life Best Practices Conference, so I tried to contributed my part in advance by making the conference logo. I hope many of you will attend the event in my place, and I'm looking forward to read some great blog posts about the event and seeing some nice pictures on Flickr :)

I will certainly be back online and in-world in one week. Upon my return I will also write my goals (I've just been tagged for the first time :) ), so stay tuned!