Distributors unhappy at the continuing problems with Orange, but the share of income of the operator said issues are addressed quickly
The dealers complained last week of continued problems with Orange income shares, mainly to fix the remuneration of connection.
Orange has struggled with his initials 90/10 / current salary structure since its launch in April, and dealers say they had little clarity about the payment.
A spokesman for Orange said: "We had some problems with a system that calculates a small element of the current revenue share of the payments.
"On the whole, the current share of the revenue is going very well but we are looking at this so we can resolve any outstanding issues with this system as a matter of priority. Rest assured if there is any money owed, we will ensure our dealers are paid accordingly. We apologize for any inconvenience this may have caused. "
Dealers claimed that they had received repeated apologies from Orange on the payment of estimates rather than precise calculations, but worried Orange systems are failing to live with the complexity of the new business model.
At the same time, dealers consider Orange suggests complicating its model of higher percentage of income through the establishment of agreements with some key partners to enable them to negotiate the percentage of commission upfront and ongoing payments.
Yes Telecom and Vodafone are experiencing the same model to share revenues with Vodafone after confirming a number of options in relation to current income instead of sharing a standard model.
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