Dealers claim there are still several problems in Sony Ericsson phones, despite the company saying it was addressing the problems
Dealers still have big problems with the repair of mobile phones from Sony Ericsson, although the company claimed that five months ago was a radical treatment of the problem.
In February dealers reported widespread issues with build quality Sony Ericsson, the C905 (pictured) taking the brunt of the criticism.
Sony Ericsson said director Nathan Vautier Mobile News: "We are addressing this radically from the core of our manufacturing business."
But dealers said last week the problems are so important now.
Alex Desteve of Manchesterbased Area Field said: "We're still seeing problems with the earpiece of the C905 and C902 in the software. These questions keep coming in every day. It will take time for Sony Ericsson to deal with these problems but it needs to act quickly. "
Another repair center said: "I'm getting 10 days to customer inquiries complain mass headset and speaker of the problems both of them. This has been the case for months and now it is clear the problems were not addressed. "
A spokesman for Sony Ericsson said: "We have recognized the problems we have had with the quality of some of our models. As a company we have taken great steps to ensure that we do not see these types of issues that arise again in our future models .
"It's sad to know that retailers continue to experience problems with products that are still on the market, but we've seen improvements in some of the products manufactured and later W995 has been seen good levels of quality in the market. Unfortunately, we can not turn into just a touch to improve quality. It takes time but it is number one priority. "
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