Mobile Phone outsourcing goes insourcing pt2

Do you remember back in March I wrote the piece about "Mobile Phone outsourcing goes insourcing" ( http://trewmte.blogspot.com/2010/03/mobile-phone-outsourcing-goes.html ), well yesterday I was given a link to Kent Police website and to the webpage dealing with public meeting notes:
http://www.kentpoliceauthority.gov.uk/public-meetings/audit-governance-committee/23-september-2009?p=2
Download and