The article Mastering the Three Worlds of Information Technology by Andrew McAfee describes three types of work-changing IT (Function IT, Network IT, Enterprise IT) and the steps for managing these three types (IT selection, IT adoption, IT exploitation).
Great resource for all managers that are confused by the variety of IT on the market and the pressing need to introduce IT in their business processes - and also a great resource for students of our E-business course :)
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